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Shipping

We ship to the continental US and use USPS for all of our shipping services. We offer free shipping on all orders $25 and above, and a flat-rate fee of $3.50 on orders below $25. Most packages will arrive within 2-7 business days from the day of shipment and most items are packaged and shipped within 1-3 business days (M-F, excluding holidays). Once the package is in the hands of the delivery company, we are not responsible for delays or issues. Need it shipped sooner, e-mail us sales@thaisann.com and we will do our best to make arrangements with you (expedited shipping charges will be your responsibility).

We do also offer Local Pickup. This option can be selected at the time of purchase, however, you MUST contact us, sales@thaisann.com,  first and make arrangements for the pickup. Local pickups will be done at La Cantera Mall at an agreed-upon time and location or during one of our pop-up events. Please DO NOT select Local Pickup if you have not made prior arrangements with us, as those orders will be canceled.